MOJO MarketplaceReviews of mojomarketplace.com

Avoid like the plague. No clear instructions on what to do next after asking repeatedly what to do next. I was told to just wait until they emailed me and they never did past the 5 business days promise. I have been calling almost everyday and their customer service is really unprofessional. They have the nerve to tell to just cancel for a refund after they have already cost me $400 (not worth it) service and 2 weeks of business revenue. Don't take the chance and ignore all these reviews, they are here for a reason.

I should've read these reviews before ordering. Big mistake. I'm out $200. This place is a complete and total scam. Cannot believe it was recommended through WordPress. I paid $49 for a theme, and $150 for them to "make it look like the demo". A week later and I had to call them, only to be told the theme I had chosen (Zen Blog) was "unavailable". Nobody wanted to message and tell me that? I picked a different theme. Another week passes. They say it takes 3-5 days to do everything. Two weeks later, and what had changed on my site was that they had tried to do the Zen Blog theme (apparently it wasn't THAT unavailable), but the site was a complete mess with wrong and duplicate tabs, looked nothing like the demo, and was total garbage. Impossible to edit or fix. I literally had to call my hosting provider and delete the website and start again, this time building it myself. The lady on the phone claimed she'd forward it to her manager (because it was past the refund period, isn't that convenient). He never called. They had NOT ONCE messaged me about the theme not being available, the work not being done, no updates of any kind, and they just waited it out until their arbitrary refund period was gone so they could collect the money and give nothing for it. Actually, worse than nothing, considering I had to start again from scratch with my site. I know I won't be getting a refund. Waste of time, waste of energy, waste of money, deeply frustrating and beyond horrible experience.

Do not purchase a theme from this company. Absolutely awful service and arrogant when asking for help. They supplied no license key or any instructions about the theme I purchased. They said on their website it would take 1-3 days, it took 5 after messaging them to ask for a refund...no acknowledgement on that, just a message saying it was installed. No correspondence other than a curt reply about questions I asked. Probably the rudest and most unhelpful support I have ever encountered.

I regret not checking Trustpilot before I jumped in and "bought" a theme. Like others here, I pretty much got scammed into charging my card multiple times as it showed an "API error" after every purchase. Please do yourself a favour and stay away. I live abroad and was using my home debit card, if anything happens that get my card blocked I'm pretty much screwed since I can't dispute it for a while. Just horrible.

This is a scam. Service not provided. E-Mails bouncing etc. Stay afar!

The money was debited from my credit card twice, without any particular security process and I didn't get anything after my purchase. I could not reach any staff for customer service as well. Such a scamming site and can't imagine WP is placing it on the most popular position. Never use this

They are impossible to contact!!They charged me twice, emails I sent ignored. Tried calling and the number doesn't even work!All emails you send to them come back as failed.

I cannot believe I fell for this! I assumed that since it was a tie in with WP, that it was legit. I did have a moment of doubt when they asked $49USD to install it. I thought "I thought you just had to click "install". I should have listened to my instinct. Now I am out $100 USD!!! The support email doesn't exist: it bounced back. Messages have not been responded to at all. They should be reported to the authorities!