Bottle arrived smashed
Bottle took weeks to arrive. When it did arrive, glass chamber was completely smashed. Customer service is useless.
By Ste W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
94 reviews
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Modularbottle is listed under Home Goods Stores.
Modularbottle (modularbottle.com) has 94 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
94 approved reviews, newest moderated first
Bottle took weeks to arrive. When it did arrive, glass chamber was completely smashed. Customer service is useless.
By Ste W.
Really great idea. It’s so versatile that it not only replaced all my other bottles, but I’m drinking more water and healthy stuff. I ended up getting one for each of my kids too.
By Randy
Great product, love it 🫶🏽
By Jhon Jairo Ibarra O.
Bought one bottle the highest one with all the tops and it was great first week or so then noticed there was a chip and was able to either get a refund or a whole new one and picked the new one and since then everything was great
By looneyalien
Never received a product. Horrible customer support. They said they would "look" into my order and have not
By Roberg
Brillant design, outstanding customer service. Comes with 3 caps and spare seal 10/10
By ross E.
I bought two bottles and one of the inside cristal recipient was broken and they replace it no cost and asap!!! amazing attention from the customer service team. thanks
By MANUEL R.
Todo genial la botella me llegó en perfecto estado y además las han mejorado en la rosca y en la tapa Me tiene enamorada El envío perfecto y rapido
By NATASHA GARCIA P.