Excellent service and support
Great service with order processing times, with fast and clear responses to questions.
By Amir A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
545 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mod in Japan is your source for Aftermarket Performance Car Parts and information. We are an international auto restyling distribution and product development company. We currently distribute over 100+ brands across all categories, focusing primarily on Japanese vehicles. Mod in Japan also imports products directly from Japan with assistance from our partners at NOVEL Racing Japan. Our mission is to source only the best automotive products globally and make them available affordably and quickly. We hope to inform the aftermarket performance community and be a positive service by educating our customers. As auto enthusiasts and car lovers ourselves, we will continue to develop new and exciting products for our community.
Mod in Japan (modinjapan.com) has 545 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
545 approved reviews, newest moderated first
Great service with order processing times, with fast and clear responses to questions.
By Amir A.
Fast shipping great price.
By Enrico Paul T.
Fast shipping, very well packaged.
By Mauricio P.
Kenia was VERY helpful with my purchase. She was kind and communicable. The product itself is absolutely fantastic. I will continue to shop with Mod in Japan!
By Steve
First, the video review on brake pads for my Lexus RC F was solid! I easily found the products I needed online. Called & spoke with office staff who assisted in making sure products were available for pickup. Pickup at the warehouse was quick & easy. I had some questions about the brake pads I bought for my Lexus RC F. Steven Tran reached out to me and was able to walk me through everything & reassured me that the pads were gonna be great on my ride! I had to make a return & even that was quick & easy. My refund posted with 48 hours. Overall an awesome experience with great staff all around! Would definitely recommend using Mod in Japan!!!
By Tracy P.
Great customer service. The modinjapan team provided clear information and fast response during the process.
By John C.
Friendly customer service, website easy to navigate (unlike some others), and transaction went smooth. Getting ahold of them via text or email is quite challenging, so suggest calling as they're usually pretty responsive. Steve, the owner, is a great guy and very down to earth.
By Stephen
Great customer services
By Elvin R.