Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At the Moderne Gentleman, we offer a variety of travel products that help make traveling more convenient and enjoyable.
The Moderne Gentleman (modernegentleman.com) has 64 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
64 approved reviews, newest moderated first
Product fit all my needs, it was a bit confusing setting up the bag, bag did fit all my needs and was able to use as a carry on with no problems
By Yogi
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your pruchase
Have not used yet but I am looking forward to in the very near future 😀
By Joseph N.
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your purchase
Everything I needed
By David H.
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your pruchase
Great product. All around durable luggage.
By Mark K.
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your purchase
The product I purchased is extremely low quality. Also, the volume of spam I receive from them since I made the purchase is out of control. Absolutely terrible experience. Stay away and don't give them your email address!
By Paris W.
Response from The Moderne Gentleman· Nov 10, 2023
We are sorry that you are not happy with your order. You are more than welcome to return for a refund as long as it is within the 30 day period. Also, we have unsubscribed you from our email list.
Cons: 1) The zippers are a bit on the cheap side – too small and not sturdy enough, so there is a big fear of them snapping. 2) It's hard to carry around compared to traditional check-in luggage with wheels. The bag can fit a lot of clothes and accessories, which is great, but that also means it's hard on the shoulders to carry around. Pros: 1) You can fit a TON of clothes and accessories in this bag! Not having to check a bag is priceless. It fits perfectly under an overhead bin. 2) The shoe compartment is amazing – I actually fit TWO pairs of shoes in there. 3) There are tons of pockets on the side and outside of the bag. Love that. 4) The garment bag is a nice touch, and my suit jacket and pants were relatively unwrinkled after a day of travel. My dress shirt was a bit wrinkled 5) The price is fair, and customer service is great! Overall: If the zippers were better and if there was a way for this bag to have wheels, it would be one of the best travel bags out there!
By Sam P.
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your purchase We also appreciate the detailed feedback
Just as described. Thanks
By Chuck W.
Response from The Moderne Gentleman· Nov 11, 2023
Thank you so much for your review and we hope you are enjoying your purchase
zipper broke before i could use bag awful quality
By Thomas
Response from The Moderne Gentleman· Oct 3, 2023
We are sorry that the zipper broke. Please email us at [email protected] and we would be happy to send you a replacement.
