BEWARE
BEWARE: Shipped from China! Product never arrived!
By peter K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modern Aromatherapy is an online store that helps people bring more balance, peace, and positivity into their lives with carefully chosen aromatherapy and spiritual wellness products. We offer essential oils, incense, candles, body oils, soaps, sage, Palo Santo, crystals, and other self-care essentials to support relaxation, cleansing, meditation, and daily well-being.We want to make quality aromatherapy and spiritual products easy to find for people who care about comfort, mindfulness, and positive energy. Our products are chosen to help you turn your home, workspace, or daily routines into calming and meaningful experiences.We believe shopping should be simple, trustworthy, and enjoyable. That’s why we focus on clear product information, helpful customer support, and a smooth online shopping experience. We’re always looking for ways to improve our store, products, and service based on what our customers tell us.Whether you are exploring Aromatherapy for the first time or already enjoy spiritual and wellness products as part of your lifestyle, Modern Aromatherapy is here to support your journey with products chosen to inspire peace, balance, and self-care.
Modern Aromatherapy (modernaromatherapy.com) has 7 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
7 approved reviews, newest moderated first
BEWARE: Shipped from China! Product never arrived!
By peter K.
I still don't got my massage oil what I ordered. If I click on follow your order,then i only read,it's on the way. But still after all the weeks from I ordered and payed for it,I have got nothing.
By Hittie Z.
Clear expectations, fast and efficient delivery and superb product
By Terri S.
Response from Modern Aromatherapy· Jul 9, 2026
Dear Terri Skelton, Thank you for your wonderful review! We’re delighted to hear that you appreciated our clear communication, efficient delivery, and product quality. Your feedback means a lot to us, and we look forward to serving you again.
All perfect!
By Núria B.
Response from Modern Aromatherapy· Jun 30, 2026
Dear Núria B., Thank you so much for your kind review! We’re thrilled to hear everything was perfect. We appreciate your support and look forward to serving you again.
Aún no lo he recibido después de un mes y medio que lo pedí.
By MARGARITA ARROYO P.
Response from Modern Aromatherapy· Apr 28, 2026
Dear MARGARITA ARROYO PEREZ, Thank you for your feedback. We’re sorry for the inconvenience. Your order was placed on April 4, and the parcel arrived at your local delivery center on April 18. The carrier attempted delivery, but unfortunately, it was unsuccessful. The package is now being held for pickup at your local delivery center. We have already forwarded the carrier's email to you, which includes pickup instructions and details on how to collect your parcel. We kindly ask you to please check the carrier’s instructions and pick up the package. Since the parcel is already available for collection, we would really appreciate it if you could review or remove your feedback once you receive it. Thank you in advance for your understanding.
Ayant fait ma commande le 21 Mars , celle-ci est toujours en transit. Je trouve le délai un peu long et je ne commanderai plus sur ce site.
By JOELLE M.
Response from Modern Aromatherapy· Apr 19, 2026
Dear JOELLE MARTINO, We’re very sorry for the shipping delay and understand your frustration. Once an order has been shipped, the transit process is unfortunately outside of our direct control, especially for international shipments. In most cases, delivery within 10–15 days is considered normal, and many of our customers receive their orders within 7–10 days. However, occasional delays can happen due to holidays, customs processing, or international flight schedules. We truly appreciate your patience and support. As a small business, every order means a lot to us. We hope you’ll consider ordering from us again in the future, and if you feel we helped address your concern fairly, we’d be grateful if you would consider revising your review.
The fragrance 🥀 The dropping in the mail box Disregarding the reviewers guidelines
By roland B.
Response from Modern Aromatherapy· Mar 9, 2026
Dear Roland, Thanks so much for the 5-star rating! 🥀 We’re really happy to hear you loved the fragrance. Regarding the mailbox drop: once your parcel is handed over to the carrier, it’s handled according to their delivery procedures and is, unfortunately, outside our control. We’d recommend contacting your local postal service to report the issue and ask that they follow your preferred delivery instructions moving forward.