When I first ordered the pairs I wanted…
When I first ordered the pairs I wanted they didn’t send them all, and when i reordered they didn’t give me anything to hold my contacts in. Terrible customer service.
By Laila N.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,214 reviews
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The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features.#coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses
MocoQueen (mocoqueen.com) has 2,214 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,214 approved reviews, newest moderated first
When I first ordered the pairs I wanted they didn’t send them all, and when i reordered they didn’t give me anything to hold my contacts in. Terrible customer service.
By Laila N.
The color was absolutely beautiful! It went well with my costume and just lovely over all.
By Michelle H.
Wendy from the customer service team is excellent! When I had an issue with my order, she was very responsive and helpful. MocoQueen also ships their products very quickly and I'm very happy with the products I received. I will definitely be coming to this website for all my future Halloween contacts.
By Nicole
Easy payment method and fast delivery
By Jason G.
Fast delivery, comfortable pairs
By Leo S.
These contacts were perfect for my siren costume. I loved how they looked and they were very comfortable to wear.
By Lillie C.
Amazing customer support and support comfortable and cheap contracts.
By Isaak W.
I did not receive my package on the day it was telling me it was delivered to my mailbox. Now this wasn't her problem, technically it was my post office fault, but I called to her to help because I still didn't have her product. She worked with the whole week, and by Friday, I had the product in my hand! I can not say enough good about the customer service! They are efficient, respectful, and wonderful in staying in contact until I had my product in my hand! Definitely 5 stars!!!!
By ReGene G.