Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
266 reviews
www.moby.coSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
www.moby.co is listed under Garden & Landscaping.
www.moby.co (moby.co) has 266 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
266 approved reviews, newest moderated first
helps a lot with the information being posted because i dont have time to do all the research that moby summarizes in their posts. They have helped me make great returns on stocks like nvda just by reading a short article!
By tony
Response from www.moby.co· Nov 7, 2025
Thank you!
Moby gives detailed and engaging reports. I appreciate that the app has a sleek design and is easy to navigate. I like that I can see which stocks are on their trip picks list, but I would love to have access to their reports as well! Also, Moby is sgbudgetbabe approved, so l would love to see the value for myself :)
By Jyeo
Response from www.moby.co· Nov 7, 2025
Thank you!
Good stock picks. Very reliable. Pretty much always correct 😂
By Muhammad I.
Response from www.moby.co· Nov 7, 2025
Thank you!
I have been following pretty much since inception (before they were even called Moby) and I must say that this is literally the best application. They are insightful, precise, and fun to read. I had the application while I was actively investing and it saved me so much time in doing my own analysis as they are really good at what they do. I am now taking a break from investing but I still follow their page on instagram. I always make sure to watch their stories because this is where I get my news on stocks. Its the only page and app you need.
By M.G
Response from www.moby.co· Nov 7, 2025
Thank you!
They provide breif and insightful market updates daily which helps a lot to keep up with different industries.
By Sampuran M.
Response from www.moby.co· Nov 7, 2025
Thank you!
Great current information about equities and the American financial system.
By Punal
Response from www.moby.co· Nov 7, 2025
Thank you!
It was ok but I prefer other services
By Simone C.
Response from www.moby.co· Apr 9, 2024
Hi Simone, hope you're doing well. Please check your email, it includes instructions for how to access the app. All you need to do is put your email in and reset your password. If you'd like additional help please reach out to [email protected].
Deceptive disgusting business practice. I’m not certain but I’m reasonably sure they deleted my review from a month or so ago. They lock you out of your account and when you contact them they take long time to reply or just don’t. Hence the review Was a subscriber then when I went to cable it says my account is invalid yet it still charges. Can’t log in with the app. Since I first complained about not being able to cancel and wanting my money back I am now receiving emails which I no longer want. When contacted support they said I needed to use another email yet I used the email I was subscribed with. Typical practices of American companies. They will never refund even when they are in the wrong. Per their terms and conditions. According to (Redacted) I have screenshots of your app not working. ----------------------------------------- Update After contacting Moby I received no response and they tried to take down my review. I appeal with Trustpilot and TRUSTPILOT reinstated my review I would advise you retrain your staff like (Redacted) to just return the money unless you want reviews like this. Also it seems to me blatantly obvious that all your replies in the reviews are written by chat GPT because what you say is just water. ABSOLUTELY NO SUBSTANCE to this company. Bad calls, bad customer service and just a terrible all round business.
By KH
Response from www.moby.co· Mar 22, 2024
We deeply regret hearing about your dissatisfaction with our services. Ensuring the satisfaction of our customers is at the core of our values, and we take your concerns seriously. Regarding the issue with accessing your account and the challenges in communication you've encountered, we sincerely apologize for the frustration and inconvenience this has caused. It is never our intention to make any customer feel neglected or trapped. We acknowledge that our response time has not met your expectations, and we are actively working to enhance our support systems to ensure more prompt and efficient assistance. We understand the distress caused by being charged for a service you're unable to use. This situation clearly indicates a failure in our process, which we are keen to investigate. Ensuring fair and accurate billing is a priority for us, and we are committed to rectifying any errors in this regard. Despite the perception that refunds are not issued according to our terms and conditions, we indeed have policies in place to handle such instances fairly. We're eager to review your case specifically to ensure any undue charges are addressed appropriately. The unwanted emails you've been receiving since attempting to cancel your subscription are a concern, and we apologize for any annoyance or inconvenience they have caused. We respect your communication preferences and privacy, and it seems we have not lived up to these standards in your case. We will take immediate steps to rectify this. Your experience with being advised to use another email for support is not in line with our policies. We aim to provide support through any available means, especially using the email associated with your account. This miscommunication is regrettable, and we will look into it to prevent future occurrences. The technical issues you've highlighted with our app are concerning, and we thank you for providing screenshots. These will be invaluable in helping our technical team identify and solve any underlying problems, improving the app's functionality for all our users. We want to set ourselves apart by being responsive, adaptive, and genuinely attentive to our customers' needs and feedback. To address the issues you've raised and discuss a satisfactory resolution, we encourage you to reach out directly to us at [email protected]. We are fully committed to making this right for you and ensuring a more positive experience moving forward. Thank you for your feedback, which is essential for our growth and improvement. We look forward to the opportunity to restore your faith in our services.
