Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
57 reviews
MobileSentrixSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileSentrix is a reputed wholesale supplier and trusted resource for mobile repair businesses across North America. We specialize in high-quality iPhone parts, iPad parts, Samsung cell phone parts, and a wide range of mobile phone repair and replacement components. Our extensive inventory also includes screens, batteries, small parts, and tools designed to support technicians and repair shops of every size. With competitive pricing, fast shipping, and reliable service, MobileSentrix is the go-to destination for all mobile repair needs.
MobileSentrix (mobilesentrix.com) has 57 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 32 reviews with 1 star · Clear filters
I did not like this business I bought a product and never got it and talked to customer service no result and now I bought same one and I got it but the thing is it was USED USED USED USED USED USED
By Fatih K.
Absurd,idiotic place. The mediocrity of the service is abhorrent. I was a customer of mobile defenders, I was redirected to those unprofessional imbeciles still living in the 20th century. You're gonna need a fax to deal with them imbeciles. They took my money, never delivered products, never refunded, I have lost hours when all I needed was a screen for a customer. a week later, I realized they never shipped the screen and HAVE NO REASONS, they have not contacted me, Their contact form is not working, I had to dig to find a generic email to which I requested a refund after having wasted a week, having lost a customer, money, and reputation. Do not deal with those unprofessional imbeciles, they will hurt your business. Thieves, fraudster. I will post this everywhere.
By EHAN
Be careful before you buy something with it, they play the game in return policy .
By Frank L.
My first order was put on hold. Suddenly I got a sketchy email asking for a lot of documents and verifications. Surprised they didn't ask for my SSN, my mother's maiden name, and my first pet. Hope they don't sell my information or scam me over. If you decide to deal with them black out as much information as possible.
By Peter
Always been having a trouble with their ipad connectors and putting them down, they never settle in the right way. Now the stupidity come to leave a tap on the inside of the digitizer without having a plastic cover under it, which had left some glue on the inside after lefting the tap. AND BESIDE HAVING 2 OUT 4 BAD XS MAX LCD'S
By Hard A.
MOBILESENTRIX.COM. BUYER BEWARE Feb 2020 I ordered 2 replacement parts and BOTH WERE USED, WORN OUT, DIRTY GARBAGE. Shipping was $8.50 for a box of worthless parts. The Galaxy S8 charging port was so bad it was in worse condition than the part I'm replacing. They never replied from my 3 emails and 5 online chats. I halted my CC payment. I'm also filing a BBB complaint. Their site looks amazing with the widest selections listed. DON'T DO IT! STAY AWAY.
By J2 V.
Terrible company. Full of Liars
By Fam M.
Had a LCD that separated from the glass while on a phone. sent it back and they said it was covered because the LCD separated from the glass. Never said anything about the LCD being shattered, but now they claim the LCD is shattered. I feel like I have been ripped off.
By Roy L.
