MobileSentrixReviews of mobilesentrix.com

I ordered and lcd screen for a customer, the part ended up getting shipped from Virginia to Guam instead of Georgia. Their solution was for me to purchase another part, not going to do that. I have to say their customer service responded quickly, but with no reasonable solution except to have me purchase another part. I am looking for alternative part suppliers.

Ordered a screen for my broken s24 ultra and paid for next day delivery, well over 1 week now coming into second week and it's still not here. Was told it was lost in post and they would send a replacement. But still not here. Would not recommend this company

I was wronged by this company and do not recommend them to anyone. I bought replacement parts for phone repairs, but they sent me the completely wrong items—parts for a different model with different sizes and fittings. I returned the parts, yet they refuse to refund the amount I paid. They have stopped answering emails, and I cannot access the customer portal to view the supposed credit (which I have no interest in anyway, as I want a full refund). I acted properly throughout the process, but they are handling the situation irresponsibly and dishonestly. They didn't even give me a chance to negotiate; instead, they imposed a supposed credit that no one can see or access. To prove their bad character and dishonesty: after I filed this complaint, they blocked my account instead of resolving the matter amicably and honestly—preferring to further tarnish their already terrible reputation.

I recently decided to try repairing my iPhone 12 Pro because in addition to the battery health being low, the camera no longer focused and the charging port was flaky. I’d hesitated on replacing just the battery earlier due to the complexity, but found that Apple (via 3rd party) rents a set of pro repair tools for ~$50 so I felt a bit better about DIY. I bought aftermarket parts from MS (they also sell new & used OEM, but they were too expensive for this old a phone). To start with, I do a lot of DIY and am good with tools. However, even with the pro tools I’d recommend thinking twice about doing this. There are a lot of different size & type micro screws and you need a lot of care and patience taking these newer phones apart. Anyway, once I tried to install the new Lightning port assembly, I had trouble getting one of the connectors into its socket on the logic board. I should have contacted MicroSentrix, but it was the weekend and I had only 7 days for the repair kit. So I tried numerous times to get the connector to click. I had already successfully reconnected about 10 other connectors, so I was comfortable with the process. I finally figured it might need a bit more force since it’s a power cable. That turned out to be a big mistake, since in the end the socket got messed up. I reached out to MS, explained the situation and asked if they’d let me return the unused parts. They issued an RMA and, after receipt of the parts, refunded 100% of what I’d spent. If I had to do this over again, I wouldn’t hesitate dealing with MobileSentrix. I’d also be even more careful about the repair and contact MS right away in case of any issues. I am super impressed with this caliber of customer service.

Lcd scherm en usb aansluiting voor n oude alcatel 3x 2020 smartphone gekocht. Refurbished. Zaterdag bestelt. Maandag in huis. Ze werken prima. Zien er als nieuw uit. Voor rond de €25 heb ik n prima extra apparaat voor muziek mp3 richting installatie sturen. En bijvoorbeeld voor energiehuishouding thuis. Niet zozeer om te internetten. Omdat het n oude android is. Omdat hier zoveel negatief commentaar staat, iets van tegengewicht. Bestelling gedaan via mobilesentrix.eu

To be honest, I rarely write any reviews but after ordering an "AQ7 Aftermark Pro LCD" for an iPhone 12 I had to repair I was forced to. I had almost no hope of such a high quality screen for such a low price of 11.67 pounds (20 quid after VAT & shipping). The colours are far better than any cheap chinese aliexpress OLED screen and the bezels. Wow! The chin is completely uniform with the bezels on the sides, maintaining a uniform thickness. Honestly one of the best aftermarket screens that makes itself look like an OLED (even though its an LCD!). Not to mention the screen itself is reasonably thin making it sit flush with the phone. I would highly recommend buying an AQ7 LCD screen from mobile sentrix rather than an OLED as they are virtually the same thing with excellent all around quality but at a heck of alot cheaper price. Though one thing i would love is free delivery as 4.99 is harsh in my opinion, but thats just me and i love cutting costs 😅. Not quite sure why there are so many negative reviews though.

They are a bunch of idiots, they sent me the wrong battery, I ordered a new one and it was shipped to the wrong address. Now the want me to pay everything again. Don't waste time and money from this scamers.

I followed the steps for setting up a Business account online, received an e-mail confirming that my account was set up, then placed on order on Thursday for FedEx overnight shipping on a parts order that I needed to fulfill a commitment to a customer for getting their MacBook back to them by the weekend. Received an order confirmation showing FedEx Overnight shipping. Later in day received shipping confirmation showing that it had been shipped by U.S. Mail with an estimated delivery date of the middle of the following week. Called immediately to determine why the change was made and was told that the "adjustment" was made by the "Onboarding Team" because I had not submitted all of my "business documents," including a "business license" and numerous other pieces of personal and business identification. I explained that no such documents were requested during the sign-up process, nor had I been contacted in any way with such a request. The customer service representative told me that I should had received an e-mail from the "Onboarding Team" at the address that I provided. Double checking my e-mail by searching for anything from mobilesentrix.com the only things that I found were the account setup confirmation, order confirmation, and shipment notification. I was clear that their failure to contact me and resolve the issue before switching the shipping to U.S. Mail from FedEx overnight was unprofessional and had put me in a jam with a customer. She said that she would "pass that feedback on to the "Onboarding Team," and elaborated that there have been "problems with them not communicating well" before. She showed no concern at all for my situation or the fact that their "Onboarding Team" had jeopardized my relationship with a new customer. I requested that another shipment be sent by overnight so that I could keep my obligation to my customer but she offered only to "cancel the order and have U.S.P.S. return the shipment." No apology, no offer to do anything to fix the situation. I highly advise that before you do business with this company read the other reviews and take seriously the fact that they have more 1 star reviews than all of the others combined. There's a reason for that. You've been warned.