Good job
He was very helpful and he and personable and good clear English speaking...
By Doris K.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
He was very helpful and he and personable and good clear English speaking...
By Doris K.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Every step of the process has been a positive experience! Noel the sales rep was knowledgeable, answered every question I had, & never pressured me in any way. The equipment was sent right away & came in just a few days even without express delivery. My devices wouldn’t complete the test checks, & the friendly, patient tech customer service rep walked me through testing each one, staying on the line to assure success. My kids have thanked me for getting this, & I’ll admit the system has increased my peace of mind as well.
By Chrissy
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Paula knew all the answers to my questions and was very helpful.
By customer
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
easy and helpful
By customer
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
This company has a great sales person, in Patrick. The service is unbeatable. Ive been looking at various companies and yours seems to be the best. I probably would have put off purchasing this service if Patrick hadnt called.
By LORI
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samantha listened to what I was looking for and then took the time to explain her reasons for the suggested system. She also offered other options with their benefits.
By Chris
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The unit arrived and was super easy to set up. Speaking with customer service and purchasing the system from was also easy. Dylan was patient and not pushy as I wanted to get other prices. Very good experience.
By Debbie F.
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful customer service, reviewed all products and helped me pick exactly what I needed.
By Karen
Response from MobileHelp· Aug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.