Great service.
Donna was very helpful.
By Jay
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Donna was very helpful.
By Jay
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
It was efficient and direct.
By customerFelix A. S.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Timely information and helpful MobileHelp representative
By customer
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samantha was very patient and understanding. She demonstrated a high level of knowledge and worked to tailor the package to our needs.
By Rory Y.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I worked with Scott who was very helpful and explained everything, answered any questions, and was an overall pleasure to work with.
By Sue
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sales person Patrick
By customer
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I'm reserving judgement on the system and your company, but Stephanie was very knowledgeable and helpful
By Christine G.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Mr Robert was more than professional he was very knowledgeable about the system and he has a very good help as to helping me get the right equipment for my mother. If I could give you more that 5 stars that I would.
By James M.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.