Whoever walked me through everything…
Whoever walked me through everything was FANTASTIC
By Robert B.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Whoever walked me through everything was FANTASTIC
By Robert B.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Since joining the MobileHelp family, I have had a lot of peace of mind whether home or away. It's a great company with super caring employees who truly are there to help those in need.
By Elizabeth
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Always so willing to answer questions and to walk us through anything we don't understand
By Carolyn P.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Immediate response even to accidental activation
By Ronald A B.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
The people and the technology are great. Everything works well and the equipment is reliable. If I have a question or need help with the equipment I can call and talk to a human at the technical support group in minutes. I don't have to work through endless menus and chatbots to talk to a specialist. Everybody I have talked with was not only friendly, but knew exactly how the system works and could provide answers to any of my questions or solutions to problems with set-up or testing or to mistakes I've made. The system is also very affordable.
By Vera H.
Response from MobileHelp· Sep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Great. Crew
By Dan D.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Don't have much time. What do I do with the old parts you replaced? What impresses me most is how you do the job completely...all loose ends tied up.
By Jackie W.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I have naturally very low BP. They called constantly-maybe 4 times a week! How wonderful!!! Now, they accept that low is normal for me, but I know I can count on them if I really need them. A few times I had questions and they answered them in a friendly tone. I am very glad that my doctor suggested that I become a member ..... Thank You!
By Trudi
Response from MobileHelp· Sep 14, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!