Good response
Good response, updates & renewed equipment.
By Sharon S.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Good response, updates & renewed equipment.
By Sharon S.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I feel more protected when I go out when I do my photography & perhaps when not many people are around to help me if needed.
By Ann Higgins S.
Response from MobileHelp· Sep 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
I already have your service so this last contact was to sign up a friend. Debora Farmer.
By Barbara S.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback!
Having this alarm gives me peace of mind. Staff is very responsive and helpful whenever needed such as when my dog chewed my pendant!
By Dorothy B.
Response from MobileHelp· Sep 24, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
SYSTEM MALFUNCTIONED THEY REPLACED FOR FREE SHIPPED BACK OLD EQUIPMENT FOR FREE ALSO. NEW EQUIPMENT WORKS.
By Stephanie K.
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I was too dizzy to get out of bed safely. I pushed the button on my wrist band. When the answer came, I called out to tell them the situation. An ambulance arrived a few minutes later.
By Fritzi R.
Response from MobileHelp· Sep 21, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
I like that I was able to talk to a real human being. It was very comforting.
By Marcella M.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I had a fall where a broke my hipp and femur. i called and i had the police )$)$04 20/23 com and help immediatly
By MARGRIT K.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. We wish you a speedy recovery, and thank you for being a part of our MobileHelp family!