Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
haven't used it but know it works because I have accidentally set it off with very quick results!
By Beverly Hodges Hicks C.
Response from MobileHelp· Sep 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I love the fact that the GPS can always find me, to me that is great.
By SANDRA C.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
They answer calls promptly and get the necessary help quickly. I fell in the bathtub, dislocated my shoulder and could not get up. EMS help was immediately dispatched. My family was notified as well.
By Carol A B.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Customer Service agent was great, guided me through the steps to activate my mobile base station. Answered all my questions that I had.
By Helen M.
Response from MobileHelp· Sep 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
I have had Mobile Help for several years and although I have not had to use their service for help yet it is good to know that they are there whenever I need them. Peace of mine for me. Anita F., Phila. PA
By Anita F.
Response from MobileHelp· Sep 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Matthew was my sales rep who was absolutely excellent. His phone etiquette and professionalism stood out. He answered all my questions and was very kind and helpful.
By Jennifer Y.
Response from MobileHelp· Sep 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Tom was amazing, thorough and knowledgeable. Very easy and smooth subscription process.
By Tanya
Response from MobileHelp· Sep 23, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
I have fallen four times. Each time, pressing on my Mobile Help button brought quick emergency response. Since I live alone, I feel like Mobile Help saved my life. Without it, I would have remained on the floor, unable to move. I would advise anyone who lives alone to sign up with Mobile Help.
By Levy J.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
