Great service rep.
The representative was very considerate, knowledgeable, and helpful.
By Cathy L. H.
Response from MobileHelp· Oct 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The representative was very considerate, knowledgeable, and helpful.
By Cathy L. H.
Response from MobileHelp· Oct 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Michael was extremely helpful and professional
By Linda B.
Response from MobileHelp· Oct 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
So far so good. I’m getting a lot of false fall detection alerts when I move it from a coat pocket, or from under a sweater to the outside. But I guess that’s better than it not detecting a fall. It is pretty big, bigger than I expected. But then it has to contain a lot of electronics.
By Judy S.
Response from MobileHelp· Oct 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say. Please to not hesitate to get in touch with our Technical Support team should you have any concerns regarding the false alarms from the automatic fall detection pendant. A representative will be happy to review this with you.
Service was excellent Representative Lewis was also excellent
By customer
Response from MobileHelp· Oct 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Michael was very helpful and informative.
By customer
Response from MobileHelp· Oct 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great experience. Easy setup and purchase. Great explanation of plan.
By Melody O.
Response from MobileHelp· Oct 13, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Sales people were so helpful and friendly.
By customer
Response from MobileHelp· Oct 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
They were helpful in getting things ordered and set up
By customer
Response from MobileHelp· Oct 13, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.