Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The representative I spoke to was very knowledgeable and helpful by taking me through the process of buying a remote device that suits my personal needs.
By Karen W.
Response from MobileHelp· Oct 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Patrick was so helpful in answering all my questions about their product. Very pleasant to talk with. An asset for the company
By SFranklin
Response from MobileHelp· Oct 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
The quality and professionalism lf the people I talked with Aaron and Donna.
By Prof. Leonard, JD. C.
Response from MobileHelp· Oct 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Paula very easy to understand the product Very helpful
By Janice Salser for Betty S.
Response from MobileHelp· Oct 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I put this off literally for weeks. This is all new to me and I had many questions and even questions I didn’t know I had. Stuart explained everything to me in such a way that answered all concerns and questions. He was very patient with me. I worry about my mother falling again however Stuart put my mind at ease. My mom will be just fine and able to remain in her own home.
By Michele S.
Response from MobileHelp· Oct 25, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Excellent description of all services. Was open for questions with the correct answers.
By William S.
Response from MobileHelp· Oct 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Clear concise info
By Marion S.
Response from MobileHelp· Oct 23, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stewart was a great help and explained things well to us and our Father.
By customer
Response from MobileHelp· Oct 23, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
