Informational website.
Got all the info I needed from the website.
By Arie
Response from MobileHelp· Nov 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Got all the info I needed from the website.
By Arie
Response from MobileHelp· Nov 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Easy to get set and use. Very helpful
By JEFFREY S.
Response from MobileHelp· Nov 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mobile help has great customer service, and easy access to a live person. Their pendant arrived, and easy to set up. I like the fact that there is no equipment to buy or line activation fee, or requirement for landline phone.
By customer
Response from MobileHelp· Nov 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Ease of setting up. Professional support system. Answered all questions
By Sally
Response from MobileHelp· Nov 11, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The gentleman I spoke to was superb he did the a perfect job. He deserves an award and a promotion.
By Robert M.
Response from MobileHelp· Nov 10, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Understanding what you are getting and how you are being protected
By customerCarolyn S. K.
Response from MobileHelp· Nov 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service
By customer
Response from MobileHelp· Nov 10, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Claire Bouchard is my heroine! Superior Customer Service and friendly! Would highly recommend this service. Thank You, Anita B.
By anita
Response from MobileHelp· Nov 10, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!