Summer was kind and knowledgeable about…
Summer was kind and knowledgeable about the device.
By Tori
Response from MobileHelp· Nov 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Summer was kind and knowledgeable about the device.
By Tori
Response from MobileHelp· Nov 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Everything
By customer
Response from MobileHelp· Nov 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer service did not use high pressure sales tactics to make the sale. He listened to my needs and made recommendations.
By KS
Response from MobileHelp· Nov 15, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The service very great and very helpful and I appreciate it very much time Dwayne picture
By customer
Response from MobileHelp· Nov 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
So far, so good. The customer representative who worked with me was professional and helpful.
By customer
Response from MobileHelp· Nov 15, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very helpful with setup of my unit and took his time answering my questions about how it worked, explained each step and what to do if I needed help in the future.
By Shirley
Response from MobileHelp· Nov 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Signing up was very easy and everything was explained to me well
By customer
Response from MobileHelp· Nov 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent follow-up and attention to detail. Stewart was excellent in explaining everything and expressed genuine concern.
By Lisa
Response from MobileHelp· Nov 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!