Jonathan was to the point
Jonathan was to the point, answered all of my questions, and was very polite.
By Cathy
Response from MobileHelp· Nov 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Jonathan was to the point, answered all of my questions, and was very polite.
By Cathy
Response from MobileHelp· Nov 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Noel was very helpful. Took the time needed to explain all the details. Thank you
By L L L.
Response from MobileHelp· Nov 29, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very nice representatives.
By Shaña
Response from MobileHelp· Nov 29, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Samuel was kind and helpful.
By Jeanne T.
Response from MobileHelp· Nov 29, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Stuart was super helpful and knowledgeable and helped pick a plan that was right for our specific family needs. We really appreciate all the time he took with us to ensure we were comfortable with our choice!
By customer
Response from MobileHelp· Nov 29, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samantha was knowledgeable about the product and was able to answer all of my questions. I appreciated working with her.
By customer
Response from MobileHelp· Nov 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
helpful staff!
By customer
Response from MobileHelp· Nov 29, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Comprehensive and informative. Covered all the bases well.
By customer
Response from MobileHelp· Nov 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.