Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Stuart was very friendly and helpful as well as patient!! Thank you so much!
By Elizabeth H.
Response from MobileHelp· Sep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Excellent service
By Linda Z.
Response from MobileHelp· Sep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was knowledgeable of the system and helpful.
By customer
Response from MobileHelp· Sep 4, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Ease of enrolling, helpful info on product and company
By Walt
Response from MobileHelp· Sep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I spoke with Scott. He was very polite and helpful. I have been looking at different security plans. I think that nearly all of the different plans started with $19.95 a month. I am on a fixed income since my husband passed away so I have to be careful with what I receive. Scott answered all of my questions and was very patient. I look forward to having this security.
By Colleen
Response from MobileHelp· Sep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
very polite initial call. Service yet to be seen
By Dianne A.
Response from MobileHelp· Sep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Terrence was gently persistent in helping us get this order placed. He was a pleasure to work with.
By Jo Ann Miller M.
Response from MobileHelp· Sep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Call was answered quickly and professionally. My questions were answered after a brief hold. Customer service rep was knowledgeable and took less than five minutes to answer my concern and make changes in the system.
By customer
Response from MobileHelp· Sep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
