Ease of use
Ease of use. Great phone support.
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Ease of use. Great phone support.
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
the tech, samantha was so helpful and informative, and easy to ask questions and made me feel i was doing the right thing.
By Brenda
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Nathan Carter was exceptionally knowledgable and answered all my questions.
By Andrea L.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Patrick was very helpful with all answers to questions I had. Simple process to sign up and get going right away.
By customer
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart Hersey was informative and professional. He did an awesome job!!
By Susan F.
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I have no more worries should I fall again. I have lockbox set up and I love that GPS can locate me wherever I go, whether at home or throughout the US and Hawaii.
By Joan
Response from MobileHelp· Dec 13, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stuart, was the person that helped me when I called. He was very helpful in giving me all the information that I needed for making the right decision for what was best for me. His voice was pleasant, patient, friendly, which made it easier to listen and to ask questions. He was very helpful.
By customer
Response from MobileHelp· Dec 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Stuart helped me so much with equipment I need for my two parents. He explained everything and was so kind and understanding. I am hoping this will lessen my anxiety about my parents.
By S H.
Response from MobileHelp· Dec 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.