Your company and the people we spoke…
Your company and the people we spoke with were very nice to work with
By customer
Response from MobileHelp· Dec 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Your company and the people we spoke with were very nice to work with
By customer
Response from MobileHelp· Dec 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
I signed up for this and have not received any confirmation. I signed the contract that was emailed to me but have not heard back.
By Sue B.
Response from MobileHelp· Dec 18, 2023
Thank you for bringing this concern to our attention. We value your feedback and apologize for any confusion there may have been at the time of the order. Our records indicate that a future ship date was requested at the time of your order, and we do our best to accommodate each customer. Please do not hesitate to contact us should you want the package to ship out sooner. You can reach us at 877-827-6207.
Provides excellent service.
By YS
Response from MobileHelp· Dec 15, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The salesman Stuart Hershey was very informative. He explained the product completely and customized the service for my particular needs.
By customerGloria C.
Response from MobileHelp· Dec 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
After researching MobileHelp via AARP and Consumer Reports, I called to find out about their offerings, costs, and evaluate their customer service and responsiveness for myself. I am a customer service professional and professional buyer, so I'm a tough customer. The rep I talked with was confident, professional, expertly knowledgeable, and shared that he has personal experience with the system for his own aging parent. We haven't received the system yet, but when it goes just as well as I expect it to based on research and the ordering experience, I'm won't be a bit surprised.
By SSteen
Response from MobileHelp· Dec 15, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Cust (Micheal) very knowledgeable and patient
By Donna S.
Response from MobileHelp· Dec 15, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Clare, the service rep, was very helpful and informative.
By Stephen P.
Response from MobileHelp· Dec 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Customer service rep was knowledgeable and very polite. Great service.
By customer
Response from MobileHelp· Dec 15, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.