Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Stuart was very helpful and walked me right through the process
By Michelle B.
Response from MobileHelp· Dec 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Steward was very informative, giving me all options available. I appreciated him giving me time to discuss it with my mom and not pressuring me. We were able to talk about it, and he called back as he said he would.
By T. W.
Response from MobileHelp· Dec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Haven't used the service/products yet, but Nathan made the ordering process go smoothly. He patiently answered all of my questions.
By customer
Response from MobileHelp· Dec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Randall really seemed to care about our safety.
By customer
Response from MobileHelp· Dec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The representatives were very knowledgeable & helpful.
By Nancy D N.
Response from MobileHelp· Dec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very friendly on the phone and informative
By Joel Halford C.
Response from MobileHelp· Dec 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Representative Rich was polite and helpful, answering my questions.
By Kristin
Response from MobileHelp· Dec 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
JB, made it very easy to set up for my mother, we are looking forward to getting this set up for her
By DIANE P.
Response from MobileHelp· Dec 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
