Nathan did a great job answering…
Nathan did a great job answering questions and getting us set up with the system.
By Doug H.
Response from MobileHelp· Dec 30, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Nathan did a great job answering questions and getting us set up with the system.
By Doug H.
Response from MobileHelp· Dec 30, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
We got thru the 1st fall detection error. We cant get the lockbox open or the hasp to open
By Marylou T.
Response from MobileHelp· Dec 30, 2023
If you ever need us, please don’t be afraid to reach out. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Matthew was amazing! So helpful. He seemed to really care that I get a device to help me.
By Heather
Response from MobileHelp· Dec 30, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Sales consultant very knowledgeable at explaining how alert system works/cost
By customer
Response from MobileHelp· Dec 30, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Trustworthy In my exploratory conversation with Nathan, I had a sense that I was being heard and this was a complete any worthy of my trust. DCP
By David P.
Response from MobileHelp· Dec 30, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Ferris was very helpful and knowledgeable with the equipment and service
By Lisa
Response from MobileHelp· Dec 30, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Excellent customer service and explanation of the product! A big thanks to Safety Consultant, Nathan, for his help!
By Brenda
Response from MobileHelp· Dec 30, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very helpful and pleasant company to work with. Albert was great!
By customer
Response from MobileHelp· Dec 30, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.