Amazing service
Nathan was phenomenal at making this a comfortable process!!
By Heather V.
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Nathan was phenomenal at making this a comfortable process!!
By Heather V.
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service.
By Ruth B.
Response from MobileHelp· Jan 3, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Ease of set up and use
By customer
Response from MobileHelp· Jan 3, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Samatha, the representative that assisted me, was very knowledgable and thorough in explaining the system to me. She answered all of my questions before I placed the order.
By Karen H.
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Matthew was very helpful, friendly and knowledgeable. He made this an easy process for helping our dad be safer on his own.
By customer
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Everything was good every one was fantastic very good
By Lisa K.
Response from MobileHelp· Jan 3, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
The explanation of services was clear and no push to purchase products that were not needed.
By Melissa
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Ordering product was very easy and explanation of services and prices very clear and simple. Looking forward to trying out the micro when we receive it.
By DAYNE
Response from MobileHelp· Jan 3, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!