Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
They were very helpful explaining everything about the life alert an how it works.
By customerBonnie
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Very helpful in helping get my 9o year old mother signed up.
By George C.
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
She explained well
By customer
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mr. Greenfield was open, gave me all the facts without any sales pressure whatsoever. Let me choose my own options without any guidance from him.
By Louis
Response from MobileHelp· Sep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I wasn’t told that the person that helped me would get credit for the sale, Paula worked with us and I needed to get clearance from the bank. I called back and got Tony he finished the deal.Paula called me back not knowing we completed it. Then she told me that Tony got credit ☹️
By customerJoan L.
Response from MobileHelp· Sep 14, 2024
Thank you for your review, and taking the time to bring this concern to our attention. Our Sales team will review your order and ensure that the credit goes to the right person. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service from all agents
By Michelle
Response from MobileHelp· Sep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Edward was very professional, polite, informative and helpful! Thank you
By Customer
Response from MobileHelp· Sep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Samantha, the customer service was very good at helping me decide what program I needed. She is an excellent CS person. 👏 If she hadn't taken the time and patience with me I would not have purchased the plan. Thank you Samantha
By customer
Response from MobileHelp· Sep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
