Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
My representative was very knowledgeable and asked necessary questions I deemed important to make a decision.
By Sandra
Response from MobileHelp· Jan 17, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nice employee, very helpful
By Tracy S.
Response from MobileHelp· Jan 17, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Donna was thorough in her explanations and inquiries. She has a very nice personality.
By Kathleen D.
Response from MobileHelp· Jan 17, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Paula was very helpful and answered all of my questions.
By Darlene
Response from MobileHelp· Jan 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
the service is very helpful and they make sure you understand everything
By Dwayne
Response from MobileHelp· Jan 17, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service
By customer
Response from MobileHelp· Jan 17, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Paula was very informative and helpful
By customer
Response from MobileHelp· Jan 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
A very pleasent and knowledgable woman told me all I needed to know and was truly concerned about getting me exactly what I needed to be safe and understanding my unique situation. She explained the pluses and minuses of each option and allowed me to make up my mind before processing my order. I was delighted by my experience as compared with other companies.,
By Lee M.
Response from MobileHelp· Jan 17, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
