Matthew the sales rep.
Matthew the sales rep. Very knowledgeable
By customer
Response from MobileHelp· Jan 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Matthew the sales rep. Very knowledgeable
By customer
Response from MobileHelp· Jan 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great experience knowledgeable and patient
By customer
Response from MobileHelp· Jan 27, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
the gentlemen were very knowledgeable and helpful
By Jeffrey
Response from MobileHelp· Jan 27, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very helpful and thorough.
By customer
Response from MobileHelp· Jan 27, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very helpful, covered everything and was quick to answer my questions!
By PMcg
Response from MobileHelp· Jan 27, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
First talked with Thomas White gave the info I needed in a clear concise way. I liked what I heard about the product. Then there were sequential follow calls from two others, Stewart and Clarissa. All courteous.
By Donna H.
Response from MobileHelp· Jan 27, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very understanding very informative
By Shirley M.
Response from MobileHelp· Jan 27, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The operator provided useful information and kept the sign up process brief.
By Michelle
Response from MobileHelp· Jan 27, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.