Very happy with the service
Very happy with the service
By Maryann
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very happy with the service
By Maryann
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great customer service.
By customer
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Service guy was super helpful and nice. We hope the product will give us a little piece of mind while mom is home alone for a few hours
By Robert and Kelly D.
Response from MobileHelp· Feb 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Since my journey in researching a fall detection device for a friend, I have spoken with 3 Mobilehelp reps who all have been friendly and knowledgeable...with no pressure to sign up. My on-hold calls were all answered quickly and all reps greeted me with a pleasant tone and eagerness to help. The last rep I spoke with when I was finalizing the agreement, was Patrick. He answered my questions with patience, was knowledgeable and helpful, which only confirmed I was making the correct choice to sign up with MobileHelp. Patrick was so courteous and friendly, I felt as though I was just chatting with a friend. I'm happy I chose MobileHelp!
By kathi S.
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Wonderful customer service! Very professional and informative.
By S.
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Customer service representative knowledgeable, courteous and professionable.
By Ramon Vélez J.
Response from MobileHelp· Feb 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Paula was amazingly friendly and helpful. She explained everything and answered all the questions that I had. I didn’t get quotes from anyone else because of the customer service I received.
By customer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I found everyone i spoke to initiating and completing this process of protection to be kind, patient, knowledgeable (of course) and understanding of my need to get answers to a plethora of questions. I received the “equipment” within 5 days with excellent information regarding its care and use. I chose Mobile Help after reading about it on line and looked no further in my search. I highly recommend Mobile Help.
By customer
Response from MobileHelp· Feb 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.