Patrick was amazing!
Patrick was amazing!
By Reesie D.
Response from MobileHelp· Feb 19, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Patrick was amazing!
By Reesie D.
Response from MobileHelp· Feb 19, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Don’t have it yet, if you look down you will see AI at its best
By Steamer
Response from MobileHelp· Feb 19, 2024
Thank you for your review of our service! We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The customer service reps are wonderful! The only thing we see that needs help is the app. It is not user friendly at all. Thank you, Dana Hammer
By customer
Response from MobileHelp· Feb 19, 2024
Thank you for being part of our MobileHelp family! Your feedback is important to us. If you ever need us, please don’t be afraid to reach out.
The salesperson, Matthew was patient, personable and answered my questions regarding the service.
By Sally B, C.
Response from MobileHelp· Feb 19, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Just starting with Mobile Help and so far Matthew has been a great help!
By Doris F.
Response from MobileHelp· Feb 19, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Iinformational
By customer
Response from MobileHelp· Feb 19, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I purchased your system for my Mom who is being discharged from a rehab hospital. You were easy to call and took time to explain your best options and exchange program. Sure appreciate the help at such a vulnerable time for our family.
By customer Cindy M.
Response from MobileHelp· Feb 19, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Everyone was so helpful in explaining what I needed after listening to My wants that the whole process was a piece of cake.
By Bob K.
Response from MobileHelp· Feb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.