Quick response
Quick response, just had alert notification. We'll please
By customer Eric C.
Response from MobileHelp· Feb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Quick response, just had alert notification. We'll please
By customer Eric C.
Response from MobileHelp· Feb 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great help from representative and pleasant and informative details given. Scott was very courteous, as well.
By Barbara W.
Response from MobileHelp· Feb 21, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Representative Harry was wonderful explaining everything to me.Very helpful. Thanks.
By Maria R.
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Adjustable sensitivity might help.
By customer
Response from MobileHelp· Feb 21, 2024
Thank you for sharing your feedback and review of our service! We are happy to have you as part of the MobileHelp family!
I am a new customer so I can only say so far, this has been a wonderful professional company. I checked out all of the top companies for five months trying to decide and found this to be the best with an A+ BBB rating along with several others. It is a US company, which was important to me because if I need help it will go to a call center in America.
By Minnie K.
Response from MobileHelp· Feb 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Very kind and helpful. Felt comfortable discussing the needs of my mother. Was not pressured by sales people.
By Kevin and Cheryl M.
Response from MobileHelp· Feb 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Michael was extremely helpful in providing information on the service.
By Cathy P.
Response from MobileHelp· Feb 21, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I had a good experience with representative. She was very helpful and answered all questions
By Linda R.
Response from MobileHelp· Feb 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.