Friendly
Friendly, caring, professional
By Carol C.
Response from MobileHelp· Feb 23, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Friendly, caring, professional
By Carol C.
Response from MobileHelp· Feb 23, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Helpful sales reps. Anxious to be of service.
By RICHARD L.
Response from MobileHelp· Feb 23, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
As a new customer for my mother , I found the phone staff very helpful , They answered all my questions and guided me thru the process very efficiently.
By customer
Response from MobileHelp· Feb 23, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sales lady was awesome! Explained the device well and glad to have the peace of mind for my sister. Only complaint is the weight of the device. Otherwise, so far very pleased!
By Sue J.
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My representative was very friendly, helpful and thorough with his explanation of the system.
By customer
Response from MobileHelp· Feb 23, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I had a support call with Garmon He was very knowledgeable, calm, engaging and 100% focused on making sure my Dad and I were in a good place. Our exchange with Garmon is among the best customer service I have ever experienced.
By Joe Blakely S.
Response from MobileHelp· Feb 23, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The person I spoke to on the phone was amazing. Made the whole process very easy.
By Erica T.
Response from MobileHelp· Feb 23, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Service was explained clearly and concisely. The features were comparabile and/ or exceeded the competition AND ultimately less expensive.
By Steve
Response from MobileHelp· Feb 23, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.