Just starting
Signing up and getting started was great. Just starting. If there services are good I will update.
By MIKE H.
Response from MobileHelp· Mar 1, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Signing up and getting started was great. Just starting. If there services are good I will update.
By MIKE H.
Response from MobileHelp· Mar 1, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great customer service on setting up the device…very friendly and helpful.
By Lucille B.
Response from MobileHelp· Mar 2, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I haven’t used it yet. I’ll reserve my opinion when I get it and wear it’
By customer
Response from MobileHelp· Mar 2, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My representative, Paula was very good, she answered all of my questions, was truly concerned about making the correct choice of equipment to meet our needs. No hard sell and gave me time to confer with my mother and siblings about our choices. Paula is really top notch! Thank you!
By Randy R.
Response from MobileHelp· Mar 2, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The representative was extremely knowledgeable and was very patient and answered any and every question that I had in a way that cleared up my doubts
By Alice Beam. C.
Response from MobileHelp· Mar 2, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful personnel
By George S.
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Scott was excellent! He was very informative and knowledgeable about the equipment.
By Mark K.
Response from MobileHelp· Mar 2, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Francine was very knowledgeable about the system and very friendly.
By customer
Response from MobileHelp· Mar 1, 2024
Thank you for your review of our service! Your positive words mean a lot to us!