Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The agent was very polite and she understood the needs I have.I am a returning customer, I could have gone to another company, I chose to return because of the service I received.
By customer Q.
Response from MobileHelp· Mar 8, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The person who took my order was very knowledgeable, articulate, and helpful
By AngeloAtBat
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha is the professional representative that helped me today. She is knowledgeable about the product and package deals.She was warm and caring about my needs for the medical equipment that suits my needs.
By Nancy L.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Nathan was great- answered all my questions-he made it a very easy process!
By Jeffrey J.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I haven't had an event to report, I'm just happy to have your dive at home in case of an emergency. I hope I never have to use it!!!
By Phillip
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Took me 3 salesman to purchase device!!! Very confused customer service as well
By Scott N.
Response from MobileHelp· Mar 6, 2024
We received your review and we apologize for any inconvenience you have experienced placing your order with us. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you were able to connect with us to complete the order. Please do not hesitate to get back in touch with us should you need any further assistance. You can reach us directly at 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
Great, the best offer I have had yet.
By Galen M.
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samantha was very nice and helpful and didn’t show any frustration when I didn’t understand and explained things until I was clear. Great job!! 👍
By customer
Response from MobileHelp· Mar 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
