Excellent Service
Matthew answered all questions professionally and was very helpful.
By S B.
Response from MobileHelp· Mar 20, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Matthew answered all questions professionally and was very helpful.
By S B.
Response from MobileHelp· Mar 20, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Jonathan was awesome!!!
By Laura
Response from MobileHelp· Mar 20, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
All my questions were answered. Explained everything very clearly. Good customer service
By Cindy K.
Response from MobileHelp· Mar 20, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Donna the costumer service representative was excellent. Very polite and professional.
By culstomer
Response from MobileHelp· Mar 20, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The representative I spoke to was friendly and helpful. She made sure I got everything I needed and assured me my equipment would be sent out promptly. I love that you have a lock box available as I hadn't thought of that.
By ANNE B.
Response from MobileHelp· Mar 20, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The explanation of your service was clear and convincing---My current alert device has not been entirely satisfactory and though I can't afford your full service I feel I will have a more satisfactory experience.
By Sandy T.
Response from MobileHelp· Mar 20, 2024
Thank you for your review! If you ever need us, please don’t be afraid to reach out.
So far as of to date (03/19/24) I am very satisfied with the customer support I have received. They explained everything very well and answered all my questions.
By customer
Response from MobileHelp· Mar 20, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Listen to the tape. You can't make it better. Don't screw it upl
By Allen R.
Response from MobileHelp· Mar 20, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!