SCOTT
SCOTT, EVERY HELPFUL.
By GILBE
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
SCOTT, EVERY HELPFUL.
By GILBE
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
SAMANTA, SALES PERSON, IS VERY POSITIVE, HELPFUL, AND VERY PATIENT. SHE SPENT A LOT OF TIME HELPING ME UNDERSTAND.
By DARRELL
Response from MobileHelp· Apr 5, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stuart handled my questions with much detail and was gracious and patient. Ordering was easy and convenient, and the costs for both my parents as a package was even better than other similar services.
By Mariana L.
Response from MobileHelp· Apr 5, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
When I called, Albert was so helpful in his explanation of the system. I was mostly interested in the on the go alert system as all our kids are out of town. Thank you for all your help! Diane Vennix
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Professional, yet friendly, courteous interaction with Noel
By Al D.
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Your representative was the most patient, articulate, courteous, well informed rep. that I’ve ever had the pleasure to work with . . & at 76 yrs old I’ve spoken to many! I lack a technical vocabulary but he clarified everything for me, asked appropriate questions, and I felt very confident in him and, by extension, in your company. He’s the reason I chose Medical Help. His name is Jonathan Baptiste. Give this man a big raise!!!
By Georgene C.
Response from MobileHelp· Apr 5, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Product, employee's knowledge of the product, friendly and his professionalism.
By Joseph G.
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Helpful and informative with quick responses and emails.
By customer
Response from MobileHelp· Apr 5, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.