Nathan was fantastic
Nathan was fantastic! Easy to work with and very compassionate
By Christann S.
Response from MobileHelp· Apr 18, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Nathan was fantastic! Easy to work with and very compassionate
By Christann S.
Response from MobileHelp· Apr 18, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
AJ was very knowledgeable and professional. He explained everything with a clear and concise voice. You need to hire more people like AJ and if nothing else, he needs a raise.
By KENNETH LEE B.
Response from MobileHelp· Apr 18, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
David Noel, is an excellent representative of service. He guided me through the process and completed it with me receiving your product. Thank you Jon
By Jon B.
Response from MobileHelp· Apr 18, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Nathan was very helpful and, most importantly, not pushy. He answered all my questions and I liked his personality. Like I said, he was not pushy.
By June
Response from MobileHelp· Apr 18, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Claire was always willing to answer all questions in a pleasant manner and never pushed me into making a decision.
By Geraldine C.
Response from MobileHelp· Apr 18, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
excellent!
By deb W.
Response from MobileHelp· Apr 18, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patric was so helpful and patience with us . Explained everything in detail and helped us to get the best device and service for grand ma . He made the experience so much better , thank you Patric!
By Amparo Adib S.
Response from MobileHelp· Apr 18, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
It was ok. Felt a bit pressured.
By Kathleen M H.
Response from MobileHelp· Apr 18, 2024
Thank you for your review of our service. We are here for you whenever you need us.