Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
I've been in contact with Albert, who works at Mobile Help, & he's explained everything to me regarding your system. It'll be arriving in two business days. JoAnn
By JoAnncustomer
Response from MobileHelp· Sep 28, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The account was explained in detail
By Mount Greenwood Evangelical C.
Response from MobileHelp· Sep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I am happy with my help from Mobile Help. Scott helped me and now I feel safe! Thanks so much!
By Mary D.
Response from MobileHelp· Sep 28, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Personal and professional. Went over everything and was patient.
By customerStephen C R.
Response from MobileHelp· Sep 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stewart was a great help today talking me through the options and really helping me decide on what to get for my mother.
By customer
Response from MobileHelp· Sep 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative was vey helpful and polite
By customer
Response from MobileHelp· Sep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Michael Schatzberg was super pleasant and extremely knowledgeable about this product. He listened to my questions and answered them directly and accurately. He assisted me in finding the best product for my mother. His focus on customer service was much appreciated.
By Debbi Sherman P.
Response from MobileHelp· Sep 28, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Samuel explained the different devices and then emailed the information. I was able to share that with family members so we could decide which device was best suited to our family member.
By Chris
Response from MobileHelp· Sep 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
