Outstanding service today!
Outstanding service today!
By Michael H.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Outstanding service today!
By Michael H.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Randy was accommodating to my hearing problems over the phone and quickly completed my purchase of a monitoring system. I look forward to receiving the device and activating the unit.
By Neil H. F.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Although I've never heard of this company before, I was impressed with what I was told, and I'm hoping to have good service from them.
By Linda
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very good rep! Thanks
By Heather B.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I was recommended to Mobile Help and couldn't be happier. The agent, Stacey, was patient and informative. She listened to my needs and clearly explained my options. I was setting this up for my sister with me as the billing client. She made this a "painless" process. The emails sent after the call gave important information as well as a helpful link to FAQs.
By NJ C.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
having a good person, helping me
By Ricky T.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Polite, warm, open to questions, able to explain things clearly
By Miriam
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mark was extremely helpful and patient! His customer service is outstanding!
By Joan G.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!