Happy
The lady was wonderful er explaining things
By Linda G B.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The lady was wonderful er explaining things
By Linda G B.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
We just got our units. We have not had to use them. Everyone we have talked to has been real nice
By customer
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Great customer service!!!
By Customer
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Patrick was very kind over the phone and answered all my questions.
By Susan C.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
No Communication whatsoever regarding inputting emergency contacts
By MARTIN B.
Response from MobileHelp· Jun 10, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. It seems like you have not yet had a chance to speak with our Customer Service team about this concern. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Customer Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Stuart was great! It was a good experience from beginning to end.
By customer
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Customer Service is wonderful. Everyone answered all my questions and set up process was very easy.
By Sandi Edwards, C.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
No issues. Guess I won't know for sure until I need it. Stop with all the emails
By John M.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.