Very helpful support
Very helpful support. Good quality equipment.
By Peggy
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very helpful support. Good quality equipment.
By Peggy
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
She was patient with my speech defect.
By Barbara P.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Claire has been the person that has helped me all through this whole process, I'd say she has gone above and beyond her duties!
By Tina M.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Staff was very knowledgeable and provided great customer service.
By customer
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Excellent experience.
By Susan
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I wanted a simple, easy-to-use medical alert device for my dad. I was frustrated that, on the website, there was not a lot of information available, and I was required to call the company before I even knew if I was interested or not. However, I was pleasantly surprised by the customer service I received. They explained everything clearly and patiently, and it was very low-pressure. I purchased the Micro-System and payed the annual fee to receive the various discounts. They offer expedited shipping, so I am eager to receive the device in just two days.
By Suzette
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was very knowledgeable, very thorough and very pleasant. Answered my questions.
By SANDRA D.
Response from MobileHelp· Jun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Tom answered all my questions, he listened, was very patient and kind! Thank you for your excellent service.
By Megan M.
Response from MobileHelp· Jun 11, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.