STUART was great
STUART was great! He was very informative and helpful
By customer
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
STUART was great! He was very informative and helpful
By customer
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
The representative was friendly and knowledgeable.
By Marjory W.
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Stacy was very helpful. Not pushy and was able and willing to answer questions.
By Leo G.
Response from MobileHelp· Jul 1, 2024
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Stewart did a good job of explaining the program to me. WE signed up after talking to him.
By New Customer M. C.
Response from MobileHelp· Jul 1, 2024
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Very helpful and informative explained how everything works
By Alan P.
Response from MobileHelp· Jul 1, 2024
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When original purchase made more things could have been explained better
By customer
Response from MobileHelp· Jul 3, 2024
We received your review and we apologize for any issues you have experienced at the time of the order. At MobileHelp, your safety is our number one priority, and we want you to be covered. We have taken your review and will apply it to future training. Please let us know if you have any additional questions. You can reach us by dialing 877-827-6207 Option 3 for Customer Service. Representatives are available Monday - Friday from 8AM to 8PM and Saturday from 9AM to 6PM EST.
My representative Tom was very helpful & Patient with a senior citizen. Only have it about a week but so far so good. Thank you
By Ann A.
Response from MobileHelp· Jul 1, 2024
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I have just ordered our Mobil units and Michael was very helpful in completing my order and explaining the procedure. I'm sure I will have more comments later.
By Charles S.
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!