Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Bill, The person I spoke to to order device, was very clear & helpful. He made the process easy.
By customer
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Edward made it very simple and easy to set up and he answered all my questions
By customer
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Matthew was very courteous and helpful. Just ordered the product today so I can’t give any feedback on that yet.
By Wendy
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Good and thorough review of the product, how it works and what’s included. Clear instructions for use.
By Beth F.
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patrick, the representative was friendly and knowlegable. He answered all of our questions and made us feel at ease. Only reason I did not give 5 stars is because it took a little too much time to get a call back when I initially contacted mobile help.
By LorV
Response from MobileHelp· Jul 12, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Explained product well. Answered my questions and was straight forward. Told me what to expect.
By customer
Response from MobileHelp· Jul 12, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sales representative helped us choose the needed device. Delivery was promt.
By customer
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Caden was very professional and helpful in getting this set up for my mother. He is greatly appreciated!
By Laura L.
Response from MobileHelp· Jul 12, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
