Men's Luxury OutletReviews of mlo.shoes

Response from Men's Luxury Outlet· Dec 11, 2020

Hey there Jake, I'm really sorry to hear this! I had a look at our Nov 20 orders and I can see all of them have tracking numbers available, so this should definitely be with you. I've asked Trustpilot to put us in touch so I can make sure you have the correct details!

Response from Men's Luxury Outlet· Dec 9, 2020

Hey Montel, I'm so sorry to hear this! Shipping is a little delayed at the moment due to many Christmas presents and Black Friday orders hitting depots hard, but we certainly should be able let you know an estimated date of delivery as well as reassure you everything is still moving smoothly. I've reached out to Trustpilot to put us in touch so I can look into this personally!

Response from Men's Luxury Outlet· Dec 10, 2020

Hope you're loving them Blondy!

Response from Men's Luxury Outlet· Dec 3, 2020

Hey Devin! This definitely sounds like a glitch of some kind with the carrier, we expect around three weeks for standard delivery so the shoes should be arriving with you in the coming week. I've asked Trustpilot to put us in touch so I can have a look at your tracking details just to confirm everything is still moving smoothly!

Response from Men's Luxury Outlet· Dec 2, 2020

Hey Mont, thank you for reaching out and letting us know about this issue. I have already emailed you privately about getting a pair sent to you ASAP, with no charge. The team and I are looking into it and handling this matter personally. We will give you updates as we get them. Appreciate your support!

Response from Men's Luxury Outlet· Dec 2, 2020

Hey Aushanti! Did you buy the shoes this weekend during Black Friday? If so, they will be tracked soon! Having Trust Pilot locate you so that we can get this resolved. Thanks

Response from Men's Luxury Outlet· Dec 1, 2020

Hey there Solomon, I'm so sorry to hear that you're unhappy with your experience at MLO. I can assure that we aren't affiliated with Ali Express and if there are any issues with your order, let's make it right today! I've asked Trustpilot to put us in touch so I can look into this further for you.

Response from Men's Luxury Outlet· Nov 27, 2020

Hey there Tarnecia, we usually take 1-4 business days to process orders so sometimes if an order was placed on a Friday (such as yours) you wouldn't receive the tracking details until today. I double-checked this and can see the details were sent out, so we are within our estimated timeframe! Not to worry, your shoes are enroute and should be with you soon :)