Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
163 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mislens provide a large ranges of colored contact lenses around the world, including natural look lenses, cosplay Contact lenses, Halloween contact lenses ，anime cosplay lenses, daily lenses, and lens wearing and cleaning tools and other classic series. Our most popular range are naturally coloured contact lenses for dark brown eyes.Free Shipping Over 3 Pairs,Mislens has a dedicated warehouse in the United States, and the delivery time from the overseas warehouse is 3-5 working days.Mislens pride ourselves on being wallet friendly and high quality approved, allowing you to find everything you need to complete your desired look.
Mislens (mislens.com) has 163 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
163 approved reviews, newest moderated first
Absolutely shocking customer service. Unprofessional replies, the lenses I ordered were not in stock and got sent random ones without even asking if I wanted a refund or just wait for my reply. I actually can’t believe this band is still in business
By Margherita
Beautiful lenses, great price. I will buy more in the future
By Christa
Worst seller. DO NOT ORDER HERE! I ordered 7 pairs of lenses and out of those 7 they don't have 6 in stock, they offered me to exchange them which I refused and asked for a refund and they don't want to give me one, but they keep offering some replacements, so then they want to send me only that one pair without the others etc. They keep delaying their replies and they respond to emails very poorly. My next step is to contact PayPal and complain, and I hope they will help me. Very disappointing
By nejra
Gorgeous very comfortable and beautiful 🤩
By Jessi G.
These contacts are the best!!! I love the colors and they are the first I’ve found that are comfortable and do not bother my eyes. I wear them all day and forget they are even in. The colors are natural and completely cover the eye. I have ordered several sets and will stick with these!!
By J V.
My contact lens arrived TORN and they wouldn't replace it because I didn't think to take a picture of something SO SMALL before throwing the stupid thing away in anger!!!
By Leah H.
I ordered 11pairs of contacts( 2) different orders. 07/01/2025. I have been tracking my orders & according to the tracker & carrier,,,, they said that my orders were delivered to my front door, ( which I know is a lie because I have been at home the entire day that was said that I have received them and delivered to my Front Door Successfully!! I have tried to call customer support, no response because the number wasn't valid in my country( United States ). I have left countless emails, no response. And still the tracker says it was successfully delivered to my front door... I am very Upset, because I ordered from here before several years ago, and I got exactly what I wanted, but this latest situation is really Messed Up because this company is lying saying I received the orders, when they know damn well I never did...
By Genia J.
I ordered 3 pairs from them. One was opened and the contacts are no good. Not the correct color and flimsy like film. The other two remain unopened and I can clearly see it’s not as described on the website. They refuse to give a refund after two months of waiting. Horrible choice!!
By Lakara N.
