MiraclemoversusaReviews of miraclemoversusa.com

I had an absolutely horrific experience with Miracle Movers. They took our money upfront for an overseas move, ghosted us, failed to pay their own partners, and are now refusing to honor our protection plan for heavily damaged items. Avoid this company at all costs. 1. Complete Incompetence & Ghosting The moving crew arrived at our residence completely empty-handed, with no packing supplies and no idea they were supposed to pack our home. This delayed the entire process. Throughout the day, the representative overseeing our move completely ghosted my wife’s phone calls. When I finally called from a different number, he immediately answered and, amongst other things, confirmed via email that we had “Full Valuation Protection” for our items. 2. Holding Our Belongings Hostage Because this was an international move, Miracle Movers hired an overseas subcontractor. We paid Miracle Movers 100% of the expenses upfront. However, when our goods arrived overseas, the subcontractor refused to deliver them because Miracle Movers had failed to pay them. We only received our belongings because our realtor stepped in and threatened to pull all future recommendations from them. 3. Damaged Items & Insurance Fraud Tactics Predictably, many of our items arrived broken. We filed a detailed, photographic claim within the required timeframe. Miracle Movers completely ignored our emails and calls until we forced their hand by filing a Better Business Bureau (BBB) complaint. Once forced to reply, they first lied and claimed we didn’t have "Full Valuation Protection". I produced the email proof from their own representative. Then they gave a different excuse, attempting to dodge liability by blaming the very subcontractor they hired and failed to pay. I’ve tried to work with Miracle Movers for over a year to resolve this situation. All they did was play games with me. Now I’m sharing my experience. The Bottom Line: This company is unprofessional, untrustworthy, and operates with zero integrity. Do not trust them with your life's belongings.

Broken unusable dining table with two legs snapped off and irresponsible packing of framed items leading to dents. The low damage settlement offered to us came with a non disclosure term which caveats that the settlement received will have restrictions from posting negative reviews. I wish that I would have known that as unfortunately, we based our decision on the Google review scores! Yelp reviews provides a much clearer reality. We declined the payout and will not recommend this company to anyone. The damage done was not from the move itself, it was done by the the poorly trained movers who did not use ANY packing material to pack several of our items, crammed several items into the same box, and left corners of the boxed items fully exposed. Add that to the day of move confusion, last minute switching of mover resources, delayed communication on broken items, wrong phone numbers provided, 30+ calls to the company with zero calls back, just all around VERY bad. We paid $60 per box that we did not pack (more for framed items) AND whatever the per pound charge was. We have moved overseas twice and cross country several times and we have never had a terrible low rate experience such as this. The company took no responsibility for their lack of trained professionals but as most people need to sign away the opportunity to post a negative review, you will likely only see positive reviews online. Pathetic.