MinuteMDReviews of minutemd.com

So far I’m just out over $100. They keep telling me it was approved and it’ll be sent within 5 to 7 days when we’re past that and I don’t have a Fedex alert. I don’t have any tracking information and when they answer you, you’re lucky if you get an answer in three days time it took over 3-4 days to get a reply to my first message. I also called them last week. They told me meds would be in Thursday or Friday. We are now on Monday and I still have no tracking information or product! So not happy with the customer service not happy with the time frame. The other company I ordered from. I actually spoke to a doctor on a video call and I had my meds in three days. We’re going on two weeks now. The last message I received said someday next week I would get them. I’m out of my meds that I was taking. I took my last half of a dose last Sunday and they keep saying oh it’s in your system for 10 days but that was half of a dose! Hopefully in the next day or two it shows up in the meantime I’m really beginning to think this is a scam

Speaking to a person is non existent! Product dies not work ' I prepaid for 3 months and only into 1st month and no real appetite suppression. I have been telling them this since the beginning and no big help. Only hope to get some money back. Buyer beware.

I started weight loss journey with WebMD. Initially service was fine but I had to wait 4 months for 2nd dosage when the 1st shipment contained a 1 month supply. I still stuck with them but when it took even longer to receive 3rd dose I felt I’d been scammed. Mind you, I was paying the monthly fee and while the medication worked, they never gave me enough to last as long as they claimed it should have lasted. Their CS is terrible. I switched to Zeuss and what a difference! I don’t have to beg for 2nd dose. They send it automatically. WebMD NEVER did that. Stay clear of WebMD

Trying to get started but communication so far seems horrible. I did a chat over 18 hours ago and no response. The seem to just review one thing a day if your lucky. I would rather just get a refund and start elsewhere. I feel like if this is how it’s starting I would rather go elsewhere

When things go well, I am satisfied. However, they don't send the medication at regular intervals; you have to request it. I had a year with no problems, but this last time everything went wrong and now I have spent 3 weeks without any medication. Also, now the price has gone up by $50 a month. Be advised that they can put the price up whenever they want without notice, and although you pay every month, you don't receive medication every month.

I four days away from it being a month since I’ve made my order still no medication has arrived

I canceled services before I even got my medication because I felt really suspicious over the weird communication I was getting. I uploaded my lab work and then was told I was approved for the medication and then received an additional instant message in their health portal asking for my labs. I was in communication with a direct customer service agent while also being bugged in the health portal by someone else. The timeframes for what to expect kept changing as well and after 10 days of back and forth I lost all confidence in the legitimacy of this program.

I appreciate the fact that when I have to reach out, I do get a response almost immediately. However, things that are supposed to only take a few days have taken weeks. Example - my lab work was never sent until I reached out almost two weeks after I was supposed to receive them. Then, what I received wasn’t even a lab order, so I had to reschedule appointment. The results from that are only supposed to take a few days, it took a week. I’m being charged for my second months membership in a few days and I haven’t even been told if I’ve been approved for the medicine and if I have the medicine hasn’t been shipped yet. It’s a frustrating process that I’m hoping is worth it once I get my first round of medication.