Quick response time
Quick response to all my emails. I always receive my medicine in a timely manner.
By Toni W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At MinuteMD, we’re changing the way you experience healthcare through telemedicine. Get the prescriptions and treatment plans you need delivered right to your door – all from the comfort of your home with MinuteMD. Whether it’s GLP-1 weigh loss programs, erectile dysfunction treatments, female hormone replacement therapy, testosterone replacement therapy, thyroid hormone replacement therapy or cognitive function treatments, MinuteMD offers a wide variety of programs. We work with a team of skilled, licensed medical providers to help our patients find the best treatment plans for their needs. Each of our medical providers comes to our team with an experienced background in healthcare and is ready to help you get on track to a healthier life.Plus, with MinuteMD we offer free shipping, zero hidden fees, HSA/FSA accepted and no insurance needed. Don’t wait another minute to get started on your path to a healthier you with MinuteMD.
MinuteMD (minutemd.com) has 226 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 21 reviews with 4 stars · Clear filters
Quick response to all my emails. I always receive my medicine in a timely manner.
By Toni W.
Great customer service and product.
By Shannon T.
The price and quality are good. And that's most important. My only complaint is that their billing is automatic. However refills are not automatic you have to request one each and every time.
By Ron H.
Delivery is dependable. Customer inquiry response times are reasonable. I do wish I had been alerted that I needed new blood work prior to my request for a refill so I could have been proactive about timing. Otherwise, everything has been smooth. Delivery of medication is quick and packaged well.
By Lauren
Maybe an outline of what to expect when you sign up would be helpful.
By Susan L.
Overall good but the process does take a couple weeks. You hear back within 24 hours max though so that is a huge plus. Would just like to receive the product sooner.
By customer
So far, so good. Answers email inquiries in a fast, friendly manner. Lab results in. Awaiting Dr’s orders for medication.
By customer
Great communication. Just takes longer than anticipated.
By customer