Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We sell Rogaine, Kirkland Minoxidil, Men's Minoxidil, Women's Minoxidil in both liquid and Foam versions. Shipped to both the US and Canada. Buy direct.
Minoxidil Direct (minoxidildirect.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 23 reviews with 5 stars · Clear filters
Really great customer service. I had placed an order just prior to the Canada Post strike so my order never arrived. I reached out to Minoxidil Direct asking about my order and they quickly resolved the issue by resending a new order, with the request for me to send back my original order, free of postage costs, when I eventually receive it. Very happy with the way they responded to the issue with my order.
By Deidre
I found this website through a friend I was suspicious at first because I don’t usually order from any website except Amazon but after I did I contacted customer service just to track my message and ask some questions and the Sales person “Jason” helped me ALOT. I got my order through CanadaPost and it tooo about 7 or 8 days. 5/5.
By Roma
Excellent source for Minoxidil. I sent an email with a quick question about packaging, and received a prompt reply to my email by Jason. Satisfied with the response, I placed my order right away and it was shipped out next day. Arrived in Canada in about a week. Box was in great shape and exactly as described on the website. Seems to be genuine Kirkland Minoxidil 5%. Definitely the best price around and the shipping is very quick. This is my new supplier for sure!
By Maullar
It took a little longer than expected but the price makes up for it. Will be using the 10% discount code for the next purchase.
By Dapper A.
The product arrived as described (I haven't had it long enough to test its effectiveness yet). However, I ordered an "18-month supply", and received a product that will expire in just 15 months. While this is not a bad expiry date in a vacuum, I would have expected an "18-month supply" to have at least 18 months before the expiration date. Update: Jason offered to replace the last 3 months' supply of the product so that I will have a better expiry date that will last for 18 months. Excellent customer service!
By DCS B.
Response from Minoxidil Direct· May 17, 2022
Thank you for the message. I would like to resolve this issue. Please contact me at [email protected] Best Regards, Jason Sales Manager
Jason has always been professional and true to his word in my dealings with him. He's always gone the extra distance to make things right.
By Jeff W.
Great price, came in on time and in good condition. thank you Minoxidil Direct
By Michel H.
I ordered and received fast in about a week. They have the best price for minoxidil. They have really great service
By Natalie P.
