Monday, November 9, 2026 · Customer reviews of US businesses
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77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are leading UK Suppliers of Kirkland 5% & Rogaine 5% Minoxidil products for both Men and Women. Fast Delivery of Minoxidil to the UK and Worldwide.
Minoxidil-Direct.com (minoxidil-direct.com) has 77 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 36 reviews with 5 stars · Clear filters
Fantastic. Over the years I have had mixed results with shipping and contact from other companies shipping to Asia. This company is the place to go! Fast response, very transparent and friendly. The best I have found. No doubt. ## As the for negative reviews, guys if you don't get the results you wanted it is a DNA issue, NOT the company you bought it from.
By very satisfied C.
Excellent customer service. I placed an order for 3 monthw supply and was sent female Minoxidil in error. I received a quick apology and was sent a 6 month supply.
By william
Great company, great prices, quick delivery. I think they had issues during the pandemic, but they're back on track now.
By Michael D.
I was worried... I bought my 18 month supply and checked trustpilot afterwards. Kinda glad I did because I got worried once seeing the reviews. It looks like it was likely a COVID problem with deliveries cuz I bought mine a couple weeks ago, it was shipped the following day with a tracking # and I just received it. What I would say is use paypal if ur worried, they'll refund u if anything goes wrong but I havent found better prices for Canada (costco 5%) and it came exactly as I expected
By Jason M.
March 2022. Ordered some Kirkland Sleep Aid (Recommended BTW) pills from this company for the UK. This is a US based company so postage was 10-14 days to the UK. The order was sent back by the courier (wrong post code I think). Jason Irmler (Sales Manager) answered my emails immediately and sent the order again with extra for the inconvenience. These arrived 10-14 days later. Most of the poor reviews for this company seem to be some time ago so I offer this review to reflect a more up to date situation. Recommended.
By jpmatt851
LOL I have been ordering from this site for 13 years and I have never had any problem. Yes, of course, when airplanes don't fly because of COVID, you cannot get your order. (Geniuses!) Under normal circumstances, it takes approximately 2 weeks for a shipment to arrive in Europe. But my last order (spring 2020) arrived after 3 months. P.S.: Since their website doesn't allow any orders (anywhere), I tried to find out more about the current situation and it seems that it has a surprising, unpleasant denouement: The owner of the shop was arrested in May 2020 and it seems that sending packages from a US jail isn't very easy. This explains all the problems with responses (which was surprising because otherwise, he replied reliably). So, there is no other option but to find some other supplier.
By Cartouche
I previously wrote a very negative review on this company as I didn’t get my delivery but I have since found out it was covid related and the company has more than made up for it, Jason is a pleasure to deal with
By Mark O.
Response from Minoxidil-Direct.com· May 3, 2022
Thanks for the review. We had shut down for a very long time due to COVID postal delays and non-deliveries. When you last tried to order, our payment gateway was down. However, we are back up and running now with 7-9 day deliveries to the UK. Duties are paid so nothing will be due. Please contact me [email protected] with your outstanding order and I will take care of it. Kind Regards, Jason Sales Manager
This company are fine: I'm a long time customer. There are a lot of very silly recent reviews here. There are delays in distribution (postage from the US) due to the pandemic. This company have no control over that. Have some sense.
By Consumer
